Troubleshooting

Tutorials that can help you troubleshoot issues with your account such as login troubles, error codes and more.

Reactivating an inactive/deleted relative

In this guide we will show you how to reactivate inactive relatives on Tapestry, both individually and in bulk.

Reactivating an inactive/deleted staff member

Find out how to reactivate staff members that have been made inactive or deleted.

Changing your PIN, password, or email address

This tutorial will talk you through how to change your PIN, password or email address on the browser version of Tapestry.