This tutorial explains how relatives can change their login details in the Tapestry app. We will cover how to change your:
- Email address
- Password
- PIN
To change your details on the browser instead, follow this tutorial here.
Changing your details
To change any of the above three details select the menu option in the top left and choose Account Settings at the foot of this menu.
From the account settings menu you will see three options – to Change your email address, Change your Password, and Change your PIN. Tap the one you’d like to amend.
Change your email address will allow you to add your new email address for logging in, and you will need to enter your password to confirm the changes. Tap on Save to save the change.
From Change your password you will be required to enter your existing password first before adding and confirming the new one. Select Save to confirm the change.
To Change your PIN you will need to add the existing PIN before adding and confirming the new one. Again, select Save to confirm the change.
If you need to change your notification preferences on the app you can refer to the tutorial here.
If you have any trouble updating these details please contact your child’s school or setting and they will be able to make the changes for you.