This guide will show you how to log in and switch between multiple Tapestry accounts using the Tapestry App.
Please note, these steps will be exactly the same across iOS and Android devices.
Things to note
In this context ‘Tapestry account’ refers to a single Tapestry subscription where you as a relative have been registered. You could be set up across multiple accounts so we don’t mean the login details held by individual users.
This feature can save you time because you won’t need to press ‘Logout’ to open a completely different Tapestry account. You can now use your PIN to switch between two or more Tapestry accounts.
Setting up the multiple logins
Start by logging in to the app using your email address and password.
You will then see all of the accounts that you have set up under that email address and password. (Left image).
If your email address is linked to more than one account, but you have different passwords for each setting, then you will be able to login to the account the password was relevant to, and you’ll be prompted to enter the other account that has a different password. (Right image.)
Once you have logged in to the first account, start by tapping the hamburger icon on the top left of the screen and then Switch account.
You’ll then be taken to the PIN screen where you’ll need to select Login with email and password. Then enter your details and and login to the other account.
Switching account
Once you have logged into both accounts, the next time you go to Switch account or view the PIN screen when you first open the app, you will then see a Switch button in the top right.
Click on this and you’ll see both accounts at the bottom to switch between.
Managing your logins
If you ever want to remove a login from your device then click on the three lines in the top left and go to Account Settings.
From here, go to Manage Tapestry accounts on this device where you can then choose the appropriate action for your needs.
That is how to switch between your child/ren’s Tapestry accounts. If you’re having and trouble accessing your accounts or logging in, please contact your child’s setting and they will be able to assist.