It’s possible to choose the frequency and how you receive Tapestry notifications about your child’s observations, comments, etc. You can choose email notifications, push notifications, internal notifications only, or switch some notifications off altogether.
In this tutorial, we are going to look at how you can set your notification preferences on the Tapestry app. It is important that these are set appropriately to ensure that you don’t miss any important updates from your child’s setting.
If you’d like information on setting preferences on the browser, take a look here instead.
Being able to receive notifications and/or push notifications is dependent upon the permissions that your child’s school or setting have set. So if you’re unable to perform anything within this tutorial please reach out to them directly and they’ll be able to assist.
Notification options available
The different things that you can receive notification for will depend on which Tapestry features your child’s school or early years setting has enabled for relatives. For most of the actions that you can receive notifications for, you can decide how you receive those notifications. The options are:
- Disabled: No internal notification and no email.
- Internal: No email. You can only see your notifications from within your Tapestry account. Internal notifications are shown by the bell icon in the top right-hand corner of Tapestry. If you click on that you will be able to see your notifications.
- Immediate email: You will be emailed as soon as the notification event occurs (e.g. as soon as an observation is added). Plus internal notification.
- Daily email: You will receive a daily email every 24 hours containing all notifications that have this preference. Plus internal notification.
- Weekly email: You will receive a weekly email every 7 days containing all notifications that have this preference. Plus internal notification.
If you have enabled and set up push notifications on your Tapestry app then these email notifications will come through as an immediate, daily, or weekly push notification instead of as an email. To find out how to enable push notifications, please take a look at this tutorial.
Changing your notification preferences
Once you’ve logged in on the app, you’ll need to start by selecting the hamburger icon in the top left corner of the screen. Then select Account Settings, which is located towards the bottom of the menu.
Once you have reached the Account Settings page, you’ll need to select Notification Preferences.
On the Notification Preferences page, you’ll see a list of all the events that you are able to receive notifications for. If you tap the drop-down menu underneath an event, you can change your preference for it.
Be sure to scroll down to the bottom of this page and tap Save to ensure that your preferences are saved.
That concludes this tutorial! You can now set your notification preferences on the app! You can always return to the ‘Notification Preferences’ page to change them at any time.