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Learning Lab » Tips & Tricks » How to check if your device can run the new Tapestry app

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  • Tips & Tricks

How to check if your device can run the new Tapestry app

  • October 1, 2025
  • By Olaya

Pressed for time? Here’s a quick summary

The new Tapestry app requires iOS 15.6+ or Android 8+ (including Fire OS 7+)

  • If your device is already on these versions, you are all set.
  • If you are on a lower version, you’ll need to update your operating system.
  • If your device cannot update to the minimum requirements, you’ll need to source an alternative device.
  • We’ll walk you step by step through how to check if your device can run the new app. The examples use the most popular devices, but the process will be nearly identical for others, too.

Without meeting the requirements, Tapestry won’t work – even in a browser – because Apple and Google have stopped supporting older operating systems. Once support ends, devices no longer receive security fixes or updates, which makes them vulnerable and prevents apps like Tapestry from staying compatible. 

Check your software version in Settings, update if possible, and ensure your device is ready. If updates aren’t available, you might need to consider sourcing new devices to keep using Tapestry. 

Want to share this with your team? You can download this post as a PDF guide below.

Download the guide

The new Tapestry app is almost here! This companion to the refreshed Tapestry look we launched in September 2025 is designed to make your experience more consistent, intuitive, and enjoyable—whether you’re on a phone, tablet, or computer.

Our new app not only mirrors the look and feel of the browser version, creating a seamless experience across all your devices, but it also opens the door to exciting new features that will make Tapestry an even more valuable tool for you.

With a new app comes updated minimum device and operating system requirements. To run the new Tapestry app, your device needs to meet the following:

  • iOS: 15.6 or higher
  • Android: 8 or higher
  • Amazon Fire: 7 or higher (please see note in the next section)

Important: Devices that do not meet these minimum requirements may still let you log in to Tapestry via a browser, but you will not be able to use it. This means that without meeting these requirements, you won’t be able to use Tapestry effectively on your device, regardless of whether you wish to use the app or stick with the browser version.

What do the minimum requirements for the new Tapestry app mean for you?

If your device is already running on either of the above operating systems, you are good to go!

However, if you are running on:

  • iOS 13–15.5: You’ll need to update to iOS 15 or higher to keep using Tapestry.
  • iOS 12 or below (or if your device can’t update): You’ll need a newer device.
  • Android 7 or below: You’ll need to update to Android 8 or higher—or consider a newer device if updates aren’t available.
  • Amazon Fire on OS 7:
    • Devices running OS 7 on 9th–11th generation hardware can still download the app, but you may notice reduced performance.
    • For the best experience, we recommend using OS 8 or higher on 12th generation devices or newer.

We know this can feel frustrating, especially if your current device is still working fine. These changes are necessary because Apple and Google no longer support older operating systems. Without these updates, devices stop receiving essential security fixes, and apps—including Tapestry—cannot guarantee your data stays safe. By aligning with these support limits, we make sure Tapestry remains secure, reliable, and ready for new features.

To make it a bit easier for you in case you find yourself having to source new devices, we’ve put together a list of lower-cost device options. 

Our goal with this post is to guide you step by step, so you can:

  • Check your current operating system
  • Check for any available updates
  • Determine whether your device is ready for the new app, or if you’ll need to source an alternative

Check if your Apple, Samsung, Pixel, Lenovo or Amazon Fire device can run the new Tapestry app

1. Check your current iOS version:

  • Open the Settings app
  • Tap General > About
  • Look for Software Version – this is your current iOS version

2. Compare with the minimum requirement:

  • The new Tapestry app requires iOS 15.6 or higher
  • If your version is iOS 15.6 or higher, you are all set!
  • If your version is lower, continue to step 3
Four tablets showing the steps to check the operating system of an Apple device

3. Check for updates:

  • Go to Settings > General > Software Updates
  • If an update is available, tap Download and Install
  • Make sure your device is connected to Wi-Fi and has enough battery

4. If no updates are available:

  • Your device may be too old to support iOS 15.6
  • Unfortunately, you’ll need a newer device to use the new app
Three tablets showing the steps to check if there's a software update for an Apple device

1. Check your current Android version:

  • Open the Settings app
  • Scroll down to and tap About phone or About device
  • Look for Software information or Android version

2. Compare with the minimum requirement:

  • The new Tapestry app requires Android 8 or higher
  • If your version is 8 or higher, you are all set
  • If your version is 7 or lower, continue to step 3
Four phones showing the steps to check the operating system of a Samsung device
3. Check for updates
  • Go to Settings > Software update > Download and install
  • If an update is available, follow the on-screen instructions
  • Make sure your device is connected to Wi-Fi and has enough battery
4. If no updates are available:
  • Your device may be too old to support Android 8
  • Unfortunately, you’ll need a newer device to use the new app
Two phones showing the steps to check if there is a software update for a Samsung device

1. Check your current Android version:

  • Open the Settings app
  • Tap About phone > Android version

2. Compare with the minimum requirement:

  • The new Tapestry app requires Android 8 or higher
  • If your version is 8 or higher, you are all set!
  • If your version is 7 or lower, continue to step 3
Three phones showing the steps to check the operating system of a Google Pixel device

3. Check for updates:

  • Go to Settings > System > System update
  • Tap Check for update and follow prompts if an update is available
  • Make sure your device is connected to Wi-Fi and has enough battery

4. If no updates are available:

  • Your Pixel may be too old to run the new app
  • Unfortunately, you’ll need a newer device to use the new app
Three phones showing the steps to check if there is a software update for a Google Pixel device

1. Check your current Android version:

  • Settings > About tablet > Android version

2. Compare with the minimum requirement:

  • The new Tapestry app requires Android 8 or higher
  • If your version is Android 8 or higher, you are all set!
  • If your version is lower, continue to step 3
Three tablets showing the steps to check the operating system of a Lenovo device

3. Check for updates:

  • Settings > System > Software update > Check for updates
  • If an update is available, follow the on-screen instructions
  • Make sure your device is connected to Wi-Fi and has enough battery

4. If no updates are available:

  • If the device is below Android 8 and cannot update, or there are no higher updates available, you’ll need a newer device to use the new Tapestry app
Two tablets showing the steps to check if there are any software updates for a Lenovo device

1. Check your current Fire OS version:

  • Open Settings > Device Options > System Updates
  • Your Fire OS version will be listed

2. Compare with the minimum requirement:

  • Fire OS is based on Android; the new Tapestry app generally requires Fire OS 7 or higher (Android 8+ equivalent). This is because, if your Fire is on OS 7 or higher, the Tapestry app will work, as Fire OS 7 is equivalent to Android 8, our minimum requirement.
  • If your version is Fire OS 7 or higher, you’re all set!*
  • If your version is lower, continue to step 3

3. Update your Fire tablet:

  • Settings > Device Options > System Updates > Check Now
  • Follow prompts if an update is available
  • Make sure your device is connected to Wi-Fi and has enough battery

4. If no updates are available:

  • Older Fire tablets may not support the new app. You’ll need a newer device

 

 *Note: Devices running OS 7 on 9th–11th generation hardware can still download the app, but you may notice reduced performance. For the best experience, we recommend using OS 8 or higher on 12th generation devices or newer.

Four tablets showing the steps to check the operating system of an Amazon Fire device

Remember: devices that do not meet the minimum requirements will not be able to use Tapestry, even in a browser.

Olaya

Marketing Copywriter & Digital Analyst
Olaya (pronounced ‘oh liar’ or ‘Oh-Leia’, depending on your love for Star Wars) joined Tapestry in August 2017, having moved to England from the Basque Country in 2014. Shortly after completing her MSc in International Events Management, she found her place among us. After three years on the Product Support team, Olaya is now our Marketing Copywriter and Digital Analyst. Olaya loves reading fantasy and sci-fi and you can often find her climbing walls – literally, not figuratively.

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