This tutorial explains how relatives can change their login details on the browser version of Tapestry. We will cover how to change your:
- Email address
- Password
- PIN
To change your details on the app instead, follow this tutorial here.
Changing your details
To change any of the above three details select your name at the top right of the screen then choose Account Preferences.
You will then see the the options to Change Email Options, Change your password, and Change your PIN. Click on the one you’d like to amend.
Change Email Options will allow you to add your new email address for logging in, and you will need to add your password to confirm the changes. Click on Save to save the change.
From Change your password you will be required to enter your existing password first before adding and confirming the new one. Select Change Password to confirm the change.
To Change your PIN you will need to add the existing PIN before adding and confirming the new one. Again, select Change PIN to confirm the change.
Once changes have been made you can use the option to go back to edit preference page or use another menu option on the left. If you need to change your notifications you can use the tutorial here.
If you have any trouble updating these details please contact your child’s school or setting and they will be able to make the changes for you.