It’s possible to choose the frequency and how you receive Tapestry notifications about your child’s observations, comments, etc. You can choose email notifications, push notifications, internal notifications only, or switch some notifications off altogether.
In this tutorial, we are going to look at how you can set your notification preferences on the browser. It is important that these are set appropriately to ensure that you don’t miss any important updates from your child’s setting.
If you’d like information on setting preferences on the app, take a look here instead.
Being able to receive notifications and/or push notifications is dependent upon the permissions that your child’s school or setting have set. So if you’re unable to perform anything within this tutorial please reach out to them directly and they’ll be able to assist.
Notification options available
The different things that you can receive notification for will depend on which Tapestry features your child’s school or early years setting has enabled for relatives. For most of the actions that you can receive notifications for, you can decide how you receive those notifications. The options are:
- Disabled: No internal notification and no email.
- Internal: No email. You can only see your notifications from within your Tapestry account. Internal notifications are shown by the bell icon in the top right-hand corner of Tapestry. If you click on that you will be able to see your notifications.
- Immediate email: You will be emailed as soon as the notification event occurs (e.g. as soon as an observation is added). Plus internal notification.
- Daily email: You will receive a daily email every 24 hours containing all notifications that have this preference. Plus internal notification.
- Weekly email: You will receive a weekly email every 7 days containing all notifications that have this preference. Plus internal notification.
If you have enabled and set up push notifications on your Tapestry app then these email notifications will come through as an immediate, daily, or weekly push notification instead of as an email. Please see this tutorial for instructions on how to enable push notifications.
Changing your notification preferences
So, to change your notification preferences, click on your name in the top right-hand corner and select Account Preferences from the drop-down menu.
This will take you to your account preferences screen. Under ‘Notifications’ click on the option to Change Notification Preferences.
You’ll see a list of all of the different events that you can personalise the notification type for. If you’d like to amend the notification, simply click into the drop-down box and select the new preference.
If you make any changes scroll to the bottom of the page and press Save. Or to return to the previous page you just need to click on the Back To Edit Preferences Page button.
And that’s how you save your preferences! You can return to the Notification Preferences page at any time to change them.