In this tutorial we’ll take a look at how you, a relative on the account, can get a PDF download of your child’s journal, and how you can purchase a physical book of the journal from the Tapestry app.
Your child’s user photo on Tapestry will be used on the front cover of the physical book (and as shown on the PDF cover page). If no user photo has been added, a tree logo will be used instead.
Only a manager on the account will be able to change your child’s user photo on Tapestry.
The journal export will need to be generated first, which can be done either by you or the setting, and then you can download a copy of the journal export and/or purchase a physical copy. We’ll cover all of the steps in this tutorial, which can be followed for iOS, Android, and Fire devices.
If you’re using the browser version of Tapestry instead of the app, please take a look at this tutorial instead.
For information about downloading the media files only please take a look here.
Please note that you will need to have app version 1.0.6 or above.
Generating an export
If you already have an export generated for you by your child’s school or setting then you can skip to the next section ‘Downloading the export’. Otherwise, click on the three lines and then Export Child’s Journal. Then select the child you wish to generate the export for.
Scroll through the page and make sure you’re happy with all of the details, making changes if preferred. Once you’re done, click on Submit.
Your export will then be underway. Once it’s ready you’ll be able to access for download it from your downloads, which you can access from the View your Downloads button. Alterantively, follow the steps in the next section.
Downloading the export
Once the journal export has been generated either by yourself (following the steps in the previous section) or by your child’s school or setting, you can then download a copy.
To do this, click on the tree lines and then go to Downloads.
On the downloads page you’ll be able to see all of the available downloads. Click on Download.
The journal download will then open and you can click on the button to share and then Save to Files. If you’re using an Android device: follow the steps relevant to your device when saving files.
Purchasing a printed book
Once the journal export has been generated either by yourself (following the steps in the first section) or by your child’s school or setting, you can then purchase a physical copy of the journal. If you’d like to find out about printed journals please take a look at the info page here.
If you no longer have access to your Tapestry account, but do have a saved copy of the PDF journal then you can purchase a journal book by uploading the PDF directly with the publishers, Group Hugs, here.
To do this from the app, click on the three lines and then go to Downloads.
On the downloads page you’ll be able to see all of the available downloads. For PDF journals you’ll see the button to Order a printed book; click on this.
Take a careful read through the order page and view the PDF before purchasing. Please take time to read Group Hugs’ privacy policy before proceeding.
Once you’ve completed the necessary steps and are happy to proceed you can click on Order Printed Book.
You’ll then be taken to the Group Hugs website to proceed with your order. For any questions or queries regarding your order please contact customerservice@grouphugs.co.uk.
And that’s it!