Users

Take a look at our tutorials on how to add, edit and manage users on Tapestry, so you can keep your account up to date and organised.

Setting User Permissions

This page shows you where you can go to set user permissions for different user types and how to set user permissions for all users of a certain type, or set individual permissions.

How to Change a Staff User Type

This tutorial will show how to change a staff user type, choosing between a manager, full staff, and PIN only staff member.

Setting your own notification preferences

In this tutorial we'll take a look at how staff members on Tapestry can amend their own notification preferences.

Deactivating and Deleting Staff

Learn how to deactivate or delete staff users on the account. They can be deactivated/deleted individually, one at a time, or in bulk

Reactivating an inactive/deleted relative

In this guide we will show you how to reactivate inactive relatives on Tapestry, both individually and in bulk.

Reactivating an inactive/deleted staff member

Find out how to reactivate staff members that have been made inactive or deleted.

Reactivating an inactive/deleted child

This guide will show you how to reactivate inactive or deleted children on your Tapestry account, both individually and in bulk.

Changing your PIN, password, or email address

This tutorial will talk you through how to change your PIN, password or email address on the browser version of Tapestry.

Deactivating children

This tutorial will guide you through the process of deactivating children on Tapestry and cover the 3 different levels of deactivation.

Adding staff

Find out how to add staff members to Tapestry as either manager, full staff or PIN only users. You can add them individually or in bulk.

Adding relatives

Find out how to add parents, carers and other family members to Tapestry as relative users. You can add them individually or in bulk.