In this tutorial we’ll take a look through Tapestry’s app.
This is currently available on iOS and Android devices that are running iOS 15.6+ and Android 8+ respectively. A version of the app for Fire devices is also available for devices running Fire OS 7+. You can download these from the relevant Apple App, Google Play and Amazon App stores by searching for ‘Tapestry Childhood Education Platform’ or ‘Tapestry Education Platform’.
To check your device’s compatibility please take a look at this post, and if you need any help in choosing a device we have this guide.
Please note, the rest of this walk-though will be exactly the same across iOS and Android devices.
If you’re logging into an account for the first time, you’ll need to enter your email and password to login, and then you’ll be taken through the following device set up screens. For information on how to switch between accounts on the app please take a look at this tutorial.
The first page you’ll be taken to for the device set up will ask you if the device you’re using is your own for sole use, or whether you’re sharing the device with others. Make the appropriate selection.
You’ll next be asked if you want to enable push notifications on the device.
If you said that it was your own sole device, notifications will be toggled on by default. Or if you selected Shared device then notifications will be toggled off by default. In either case, if you’d like to change the setting from the default then you can do so using the slider.
Click Save preferences. If you’re setting up push notifications you’ll then be prompted to allow this within your device’s settings.
Finally, you’ll be asked if you want to enable biometrics for logging in (if your device supports this) such as Face or Fingerprint ID.
Again, if you’ve said this is your own sole device then biometrics will be toggled on by default. or if you said this was a shared device then biometrics will be toggles off by default. You can click the slider to change the setting.
Once you’re happy with the setting click Save preferences.
Your device is now set up, and you’ll be taken through to the main Observations page now and every time you log back in.
If you leave the app, lock your phone, or select “Lock Screen” from the account settings, next time you come back to the Tapestry app you will see the PIN screen.
From here you can simply input your 4 digit PIN to regain access. If you have biometrics enabled, you will be given this option as well.
Features on the app
Whilst the Tapestry app does not include all the Tapestry features which you can access via the browser, you can now access the following features:
- Observations (How to add observations on the app)
- Care Diary
- Memos
- Planned Activities
- Registers
- Messaging
You can also access the features via the burger menu on the left.
You can use the “+” icon to make a new entry for features like Observations, Memos etc.
You can access the Account Settings section of the app by clicking the burger menu in the top-left and then “Account Settings” at the bottom.
The Account Settings section of the app has three areas:
Notifications
This section is where you can enable “Push notifications“. Any of your notification preferences which are set to “Immediate Email” or “Daily Email” will, instead, be sent a push notifications to your device if you enable this.
From here you can also check and change any of your “Notification Preferences“; in other words, control how and when you are notified about specific actions on Tapestry.
Account
From this section you can do the folowing:
- Enable fingerprint login (biometrics)
- Change the email address assiciated with your Tapestry account
- Change your Tapestry password
- Change your Tapestry PIN
- Manage other saved log ins to other Tapestry accounts.
- Lock screen
App
From this section you can delete local app data. And, if you have any issues with the app, you can contact us directly via the “Report a fault” option.
Switching accounts
If you have logins to more than one Tapestry account, you can easily switch between them via the app provided you have logged into the account using your email and password once already.
You can do this via the PIN screen, by clicking the “Switch” button next to the name of the account you are currently logged into:
You can also click the “Switch Accounts” button at the bottom of the burger menu, which will take you to the PIN screen.
Switching User
If you share this device with other staff members, you can switch users by clicking the “Switch” button under the name of the currently logged in user.
This will bring up a list of all the other staff users on the account.
For a closer look at this process please see this tutorial.